At InvoiceHub.online, we are committed to delivering reliable and efficient billing services to our users. Please read our refund policy carefully before making any purchase or subscription.
1. Subscription and Service Charges
All payments made for premium features, subscription plans, or custom billing services are considered final. We offer a transparent pricing structure, and charges are clearly communicated before any transaction is completed.
2. Eligibility for Refund
Refunds may be granted in the following exceptional circumstances:
- Duplicate Charges: If you are accidentally charged more than once for the same service.
- Technical Errors: If a service fails to activate due to a verified technical error on our part.
- Service Non-Delivery: If we fail to deliver the service you paid for and no resolution is provided within 7 business days.
To be eligible, you must report the issue to our support team within 7 days of the transaction.
3. Non-Refundable Items
Refunds will not be issued for:
- Change of mind or unused services after activation.
- User errors or incorrect entries during service use.
- Services that have already been delivered or partially used.
- Trial versions or free-tier services.
4. Refund Process
To request a refund, please contact our support team at [support@invoicehub.online] with the following details:
- Your full name and contact email
- Transaction ID or payment receipt
- Description of the issue and reason for the refund request
Once we receive your request, our team will verify the claim and respond within 5-7 business days.
5. Mode of Refund
Approved refunds will be processed back to your original method of payment. Depending on your bank or payment provider, the refund may take 7–10 business days to reflect in your account.
6. Policy Changes
InvoiceHub.online reserves the right to update or modify this refund policy at any time without prior notice. Changes will be effective upon posting on this page.